Effective Date: August 6, 2025
Contact: [email protected] | (832) 273-2883
At MAPAII, we want you to love your purchase. If you’re not fully satisfied with your order, we offer hassle-free returns and full refunds within 30 days of delivery.
Items must be returned within 30 days of the delivery date.
Products must be unused, unwashed, and in original packaging.
Proof of purchase (e.g., order number or receipt) is required.
To begin a return, please email us at [email protected] with:
Your full name
Order number
Reason for the return
We’ll respond with return instructions within 1–2 business days.
Once we receive and inspect the returned item, we’ll issue a full refund to your original payment method.
Refunds are typically processed within 5–7 business days after receipt.
Customers are responsible for return shipping costs, unless the item was defective or incorrect upon arrival.
We recommend using a trackable shipping method.
We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase for a refund and place a new order.
If you have any questions about your return, reach out to us anytime at:
[email protected]
(832) 273-2883
